CPC Group Ltd Privacy Policy
Effective Date: 1 Sep 2025
Company: CPC Group Ltd (trading as Crown Partners Consultancy)
Company Number: 16710028
Crown Partners Consultancy (“we”, “our”, “us”) is committed to protecting the privacy of individuals we interact with. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and the rights you have under UK data protection law, including the Post-Brexit UK GDPR and the Data Protection Act 2018.
1. Information We Collect
We only collect personal information that you provide to us directly, such as:
Name
Email address
Phone number
Any additional information you submit through our contact forms or Calendly booking links
We do not collect payment details or sensitive personal data through our website.
2. How We Collect Data
Data is collected in the following ways:
Through website contact forms hosted on Webflow
Through meeting bookings made via Calendly
Through email communications via Microsoft 365 Outlook
We may also process publicly available business contact information where we have a legitimate business interest in contacting relevant organisations regarding government procurement opportunities.
3. How We Use Your Data
We use your data to:
Respond to your enquiries and provide services
Contact relevant businesses regarding upcoming government opportunities under the lawful basis of legitimate interest
Maintain accurate business records in our HubSpot CRM
Schedule meetings via Calendly
Manage business communications and documents via Microsoft 365
Conduct limited outbound marketing using Instantly (email outreach)
We do not use your data for unrelated purposes and do not sell or trade personal information.
4. Who We Share Your Data With
We share personal data only with trusted third-party providers necessary to operate our business:
HubSpot – CRM system to manage contact records
Instantly – for outbound marketing campaigns
Calendly – to facilitate meeting scheduling
Webflow – website hosting platform
Microsoft 365 – for business communications and document management
Each provider has its own data protection compliance measures in place.
5. Legal Basis for Processing
We process personal data under the following legal bases:
Legitimate interest – contacting relevant organisations in relation to government opportunities
Consent – where you provide your details via our contact forms or Calendly bookings
Legal obligation – where required to comply with applicable laws and regulations
6. Data Retention
We keep CRM records updated daily. Where individuals request not to be contacted, we retain their details in a suppression list to ensure they are not inadvertently contacted in the future.
We only keep personal data as long as necessary for the purposes outlined in this policy.
7. Your Rights
Under the Post-Brexit UK GDPR and the Data Protection Act 2018, you have the following rights:
Access – request a copy of the personal data we hold about you
Correction – request correction of inaccurate or incomplete data
Erasure – request deletion of your data (subject to our need to keep suppression records)
Restriction – request limits on processing
Objection – object to processing based on legitimate interest
Data portability – request your data in a structured, commonly used, machine-readable format
You may exercise your rights at any time by contacting us using the details below.
8. Cookies & Analytics
Our website may use limited cookies or analytics to improve performance and user experience. These do not identify individuals.
9. Security
We take appropriate technical and organisational measures to protect personal data against loss, misuse, or unauthorised access.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Crown Partners Consultancy (CPC Group Ltd)
Company Number: 16710028
24 Hunts Field Close, Lymm, England, WA13 0SS
Email: enquiries@crownpartners.co.uk